Privacy Policy
Last updated: 23 September 2026
Identity and role of the data controller
bylinevoxi acts as the data controller for the personal data processed in connection with our website and the specialised courses we offer in live production decks, control rooms, multi-camera switching, live broadcasting techniques, real-time video operation, and professional management of television and streaming productions. We are established in the United Kingdom and determine the purposes and means of processing personal data collected through our commercial website.
Scope of the notice and the people it covers
This privacy notice applies to all visitors to our website, individuals who enquire about or enrol in our courses, and anyone who interacts with our contact form or cookie banner. It covers data processing activities carried out by bylinevoxi when you access our site from the United Kingdom or elsewhere, and explains how we handle information in accordance with UK GDPR and the Data Protection Act 2018.
Categories of personal data and the sources from which they are obtained
We collect personal data directly from you when you complete our contact form, enrol in a course, or communicate with us. This may include your name, email address, telephone number, postal address, course preferences, payment details where applicable, and technical information such as IP address and browser type obtained automatically through website interactions. We do not obtain data from third-party sources unless you provide consent or it is necessary for service delivery.
Purpose-by-purpose explanation of processing and the legal basis for each purpose
We process your data to respond to enquiries and manage course bookings under the legal basis of contract performance. Marketing communications are sent only with your consent. Website analytics and security monitoring rely on legitimate interests. Compliance with legal obligations, such as financial record-keeping, forms another basis. Each purpose is explained clearly so you understand why your information is used.
Whether providing data is required and the consequences of not providing it
Providing certain personal data is necessary to use our contact form or enrol in courses. If you do not supply required information, we may be unable to respond to your enquiry, process your booking, or deliver course materials. Optional fields, such as additional comments, can be left blank without affecting core services.
Cookies and similar technologies
Our website uses cookies and similar technologies to ensure functionality, analyse usage, and remember preferences. Details of the specific cookies employed, their purposes, and how to manage them are set out in our separate Cookie Policy, which is accessible via the site-wide cookie banner.
Processors, service-provider categories, recipients, and disclosures required by law
We share personal data with trusted service providers such as payment processors, email delivery platforms, and hosting providers who act as processors under contract. Categories include IT support, course management software, and professional advisors. We may disclose data where required by law, for example to regulatory authorities or in response to valid legal requests.
International transfers and the safeguards used when they apply
Some of our service providers may be located outside the United Kingdom. In such cases, we ensure appropriate safeguards are in place, including standard contractual clauses approved for UK data protection purposes, to protect your personal data during transfer and subsequent processing.
Specific retention periods or defensible criteria for deciding them
We retain personal data only for as long as necessary. Enquiry data is kept for up to two years. Course enrolment records are retained for six years to meet accounting and legal requirements. Marketing consent records are held until you withdraw consent. Technical logs are deleted after twelve months unless needed for security investigations.
Security and data-minimisation practices
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, or loss. These include encryption where suitable, access controls, and regular reviews. We collect only the data needed for each purpose and avoid excessive processing.
All applicable data-subject rights and a practical method for exercising them
You have the right to access, rectify, erase, restrict processing, port your data, and object to certain processing. To exercise these rights, please contact us using [email protected] or 01494 671234. We will respond within one month and may request identification to verify your request.
The right to withdraw consent and object to direct marketing or profiling
Where processing is based on consent, you may withdraw it at any time by contacting [email protected]. You can also object to direct marketing at any time, and we will cease such processing without undue delay. We do not engage in profiling that produces legal or significant effects.
The right to complain to the competent supervisory authority
If you are dissatisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority. Contact details for the ICO are available on their official website.
Children or age restrictions
Our courses are intended for adults aged eighteen and over. We do not knowingly collect personal data from individuals under eighteen. If we become aware that data from a minor has been collected, we will delete it promptly.
Automated decision-making and profiling
We do not use automated decision-making or profiling that produces legal effects or similarly significant consequences for individuals. Any automated processes are limited to basic website analytics that do not affect your rights.
Policy changes and the effective or last-updated date
We may update this privacy policy to reflect changes in law or our practices. The last updated date is 23 September 2026. Continued use of the website after changes constitutes acceptance of the revised policy. For questions, please reach [email protected] or 01494 671234.